We guarantee work for a year, but expect it to last much longer. If we need to return to correct something we will do so free of charge.

In the rare situations where we cannot guarantee work for a year we will inform the customer, an example might be where we are working on old external timber which has become exposed to the elements, in these situations we will endeavour to remove as much rotten/damp timber as possible – but it is impossible to know what still lies beneath the surface.