ABOUT US

Based in Tavistock, Jay has been involved with painting & decorating for many years.  Martin, joined Jay over four years ago as an apprentice, he has since qualified as a professional decorator having trained at City College PLymouth. Together they offer a professional and personal service throughout the Tavistock area.

VALUES

Our aim is to provide high quality work (not to cut corners) and to  have a good relationship with our customers. Recommendations and repeat work from satisfied customers, are the basis of our business. The key principles of our business are: quality, honesty and good communication. Customers often leave us with their keys while they are at work.

If we cannot make an appointment we will let our customers know!

SERVICE

We provide free written estimates to our customers showing price of labour and materials. The only time when the price quoted will be different to the amount  charged, is when something unexpected occurs. This is unusual,  an example might be if wallpaper/lining paper is stripped off a wall and a large amount of plaster falls away unexpectedly. Wherever possible we will talk to the customer before commencing additional work, or where this is not possible, we will photograph the problem area.

GUARANTEES

We guarantee work for a year, but expect it to last much longer. If we need to return to correct something we will do so free of charge.

In the rare situations where we cannot guarantee work for a year we will inform the customer, an example might be where we are working on old external timber which has become exposed to the elements, in these situations we will endeavour to remove as much rotten/damp timber as possible – but it is impossible to know if there is still some moisture below the surface, which will affect the paint finish.

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